WARRANTY
All items are warranted for one year from supply.
In the event of fault developing over this period, please contact sales@ecclestons.com
for an RMA explaining the fault. Once an RMA number has been issued, return the item, preferably
in the original packing. If after inspection the item is found to be faulty, a new item will be sent out, and original carriage charges refunded.
If the fault develops within 30 days, the item will be refunded, with carriage costs, if requested, rather than being replaced.
GENERAL RETURNS
If for any reason you wish to return an item within 14 days of receipt, please email
sales@ecclestons.com for an RMA number. Once the RMA number has been issued, return the item, preferably in the original packing (any carriage at customer's cost). A refund for the goods themselves, will be processed, once we have received the goods back, provided they are in good order. Please note (where applicable), that the refund will not include any orignal postal charges.
Your statutory rights are unaffected.